How can we help?

We want Huepick to work beautifully for you. If something isn’t quite right or you’re wondering how a feature works, you’ll likely find your answer below. If not, we’re just an email away.

Getting Started

How do I extract colors from a photo?

Open the Analyze tab, take a photo or choose one from your library, and Huepick will automatically identify up to 12 dominant colors. No setup required.

Do I need to create an account?

No. Huepick has no accounts, no sign-up, and no login. Just open the app and start using it.

Is an internet connection required?

Almost everything works offline — color extraction, palettes, creative tools, and saving. The only optional network feature is converting photo location coordinates into a place name (like “Seattle, WA”) on saved palettes.

Is Huepick really free?

Yes. No in-app purchases, no subscriptions, no ads. Every feature is available from the moment you download.

Using the App

What are the three tabs?

• Analyze — take or pick a photo, extract colors, generate palettes, view detailed color analysis, and get personalized creative tool suggestions
• Playground — transform your photo with five creative tools (Isolate, Duotone, Pixelize, Blur, Glitch)
• Gallery — browse, re-edit, download, or share your saved creations

How do I generate a palette?

After extracting colors, choose one of six harmony types (like Complementary or Analogous) and one of five real-world scenarios (like Home Decor or UI Design). Huepick builds a palette with labeled color roles tailored to your project.

How do I copy a hex code?

Tap any color swatch. A brief confirmation appears to let you know the hex code is on your clipboard.

What are the creative tools in Playground?

• Isolate — keep selected colors vibrant while the rest becomes grayscale (or vice versa)
• Duotone — remap your image to two tones for a bold, editorial look
• Pixelize — transform into geometric pixel art with adjustable block size
• Blur — add soft, dreamy focus with adjustable intensity
• Glitch — apply RGB channel separation and digital distortion

How do I save a creation?

When using any tool in the Playground, you’ll see buttons to save to your Gallery, download to your Photos library, or share directly. You can also reset and try a different look.

Can I re-edit something I saved?

Yes. In the Gallery, long-press any creation and choose “Edit in Playground” to reopen it with the creative tools.

How do I delete a creation?

Long-press the creation in the Gallery and choose “Delete.” You’ll be asked to confirm.

Privacy and Data

Where is my data stored?

Everything — saved palettes and creations — is stored locally on your device. We have no servers, no cloud storage, and no access to your data.

Are my photos uploaded anywhere?

Never. All processing happens entirely on your device.

What data do you collect?

None. No personal data, no usage analytics, no device identifiers. See our full Privacy Policy for details.

What happens if I delete the app?

Uninstalling Huepick permanently removes all saved palettes and creations from your device. Since there is no cloud backup or sync, this cannot be undone.

Troubleshooting

The camera isn’t working

Go to your device’s Settings → Huepick and confirm Camera access is enabled. If it still doesn’t work, force-close the app and reopen it.

Extracted colors don’t look right

Color extraction works best with well-lit, clearly focused photos. Try natural lighting, avoid extreme shadows or blown-out highlights, and aim for a variety of tones in the frame.

A creative tool seems slow

All processing runs on your device’s hardware. Larger, higher-resolution photos may take a moment — this is expected behavior, not a bug.

The app keeps crashing

Update to the latest version from the App Store and restart your device. If crashes continue, please reach out to us with your device model and iOS version.

Compatibility

iOS 18.6 or later. Works on both iPhone and iPad.

Contact Us

Didn’t find your answer? We’d genuinely like to help.

Email: contact@bartlettbutter.com

Please include your device model (e.g., iPhone 15) and iOS version (e.g., iOS 18.6) so we can assist you faster. We typically respond within 48 hours.