How can we help?
We build TrafficVibe to make your mornings calmer, and we want using it to feel the same way. Most questions are answered below, and if yours isn’t, a real person is one email away and always happy to help.
Getting Started
What is the morning briefing?
When you open TrafficVibe, the first thing you see is a plain-language read of your commute with the most important issue called out first: how the roads are running, what’s slowing you down, and whether now is a good time to leave. There are no dials to decode; it just tells you what your drive looks like and what to do about it.
How does TrafficVibe know the best time to leave?
TrafficVibe looks at how travel times change through the day and compares them with a typical drive. Your briefing lays out today’s morning and afternoon rush-hour windows, and the Rush Hour badge tells you whether leaving now puts you in the thick of it. Optional departure reminders can nudge you a set time before each window.
Do I need an internet connection?
Yes, for live traffic, weather, and map data. If you’re offline, TrafficVibe shows the last cached reading with a “last updated” badge rather than a blank screen.
How much does TrafficVibe cost?
TrafficVibe is free to download from the App Store, and all current features are available at no cost, with no ads. We may introduce optional premium features in the future.
Commute Life Indices
What do the colors mean?
Every index reads at a glance: green for good or clear, yellow for caution or moderate, red for bad or act now. A given color means the same thing in every city; only the wording of the advice adapts to your situation.
Why does an index say “no data”?
TrafficVibe never invents a number. When something genuinely can’t be measured for the city you’re viewing, that badge reads “no data” instead of showing a made-up rating. Availability varies by place. For example, fuel prices depend on a published price for your country, and some road-feature badges depend on how thoroughly your area is mapped. It’s not an error; it’s the app being honest.
What are the eighteen indices?
They’re grouped by what a commuter actually asks:
| Group | Indices |
|---|---|
| Should I leave now? | Highway Speed, Rush Hour |
| What’s slowing me down? | Road Alerts, Congestion, Detour, Delay |
| Weather on the road | Weather, Ice, Visibility, Sun Glare |
| Planning & context | Fuel Price, Road Load, Fuel Timing |
| Along the way | Tolls, Rail Crossing, Speed Cameras, EV Charging, Bike Share |
Where does the data come from?
TrafficVibe draws on trusted, established mapping, weather, and public-data sources for routing and ETAs, conditions, nearby road features, holidays, and fuel prices (shown in your local currency). Your briefing and its ratings are put together on your device; nothing about your commute is uploaded. For exactly what leaves your device and why, see our Privacy Policy.
Notifications
What alerts can I get?
Departure reminders, delay-spike warnings, and incident alerts. You control which ones are on from Settings.
How do I stop being nagged?
Set your own quiet hours and turn on the weekdays-only preference. TrafficVibe also remembers what it has already told you, so it won’t repeat the same warning twice.
Why aren’t my alerts firing?
TrafficVibe doesn’t refresh in the background. It evaluates alerts when you open the app or pull to refresh. Make sure notifications are enabled in Settings, and that you’re not inside your quiet hours or a weekday-only exclusion.
Commute Cities
How do commute cities work?
Open Cities from the dashboard (or the sidebar on iPad) to add a city by search or by your current location. You can save up to 10 cities, star the one you want to see, reorder them, and swipe to delete. Switching between saved cities is instant, and alerts and departure reminders follow your starred city.
How does Current Location work?
If you allow location access, TrafficVibe adds your current city for you and shows it each time you open the app fresh. When you move to a different city, it updates on its own.
Preferences
Can I change units and time format?
Yes. Settings holds one measurement-system choice (Imperial or Metric) that governs distance, speed, and temperature together, plus a 12- or 24-hour time toggle. Appearance can match your system or stay in Light or Dark.
Troubleshooting
Conditions aren’t loading
Check that your device is connected to the internet, then pull down to refresh. If a source is temporarily unavailable, TrafficVibe serves the last cached reading with a “last updated” badge and retries on the next refresh.
A metric shows “no data”
This is by design when a source isn’t available for the selected city (see “Why does an index say ‘no data’?” above). It is not an error; the app is simply refusing to guess.
The app is crashing or freezing
Make sure you’re running the latest version from the App Store, then force-close the app and reopen it. If the problem continues, restart your device. If it still persists, please contact us below.
Compatibility
TrafficVibe requires iOS 26.2 or later and runs on both iPhone and iPad.
Contact Us
Didn’t find your answer? We’d love to help.
Email: contact@bartlettbutter.com
We aim to respond within 48 hours. Please include your device model and iOS version so we can assist you faster.